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Shipping & Returns

Shipping

Skincare Mart currently ships within Australia Only.

Shipping is a flat rate of $10.00 within Australia.

If Skincare Mart is not be able to provide delivery to a certain location, and if so, a full refund of your order will be provided.

Orders are processed and dispatched usually within 48 hours of being received as most items are stocked in our warehouse, and arrive between approximately 2 - 5 working days from dispatch.

Order status is regularly updated on the web site and can easily be checked by user Log In.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.